If you have purchased an Oricom product from one of our authorised retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a retailer.
Items purchased directly from oricom.com.au are returnable (excluding shipping) within a 14-day period from the date of purchase, in as-new condition, unopened and in the original packaging. Please email us on firstname.lastname@example.org prior to sending the item(s) back.
Please note: All return shipping costs are non-refundable. Once the return has been received, a refund can be processed for the value of the original purchase less a $15 handling/restocking fee.