Q. Will I have to get a new phone handset if I connect to the nbn™ network?
A. All Oricom phones supplied for the past 10 years will work. Any other brand of phone should work over an NBN™ fixed line service unless it is a very old rotary dial or pulse dial-based phone.
Q. I will be switching to the nbn™ soon will Oricom phones work with the nbn™?
A. Yes, all Oricom corded and cordless phones will work when connected to the nbn™ Connection box.
Q. If power fails to my home and I am connected to the nbn™ will my Oricom corded phone work?
A. Please contact your NBN provider as you may be able to request an (optional) backup battery, this will provide approx. 5 hours of power. PLEASE NOTE: This is depending on the NBN connection type you have installed in your home.
Q. If power fails to my home and I am connected to the nbn™ will my Oricom cordless phone work?
A. No, the cordless phone will not work as they require mains power to the cordless phone base to work.
Q. So, if I have not requested the nbn™ to install the battery back option my Oricom corded phone and or Oricom cordless phone won’t work if the mains power fails, how will I be able to make phone calls?
A. If you are faced with this scenario, then the only way you will be able to make phone calls will be via a Mobile phone assuming it is charged and in a mobile service area.
Q. Will all existing phone sockets in my home work with the nbn™?
A. In most cases you will be able to plug a compatible existing phone handset or cordless base station directly into the NBN™ connection box (NTD) “UNI-V” phone port or an Analogue Telephone Adaptor provided by your phone service provider. Ask your preferred phone service provider which port to plug your devices into. Your phone may need a converter or a new cable if it has an old connector plug and your service provider will be able to confirm this. When the service provider technician has completed the installation, and reconnected your phones to the connection box, check that you telephone service is working correctly before he leaves your home.